In today’s fast-paced business world, missing a call could mean missing a customer. That’s why more companies—especially small and service-based businesses—are turning to AI to help manage incoming calls. An AI virtual assistant for business calls can do everything from answering customer questions to booking appointments and routing calls, all without needing a human receptionist.
If you’re ready to boost productivity, save money, and improve your customer experience, here’s what you need to know about choosing the best AI virtual assistant for your business in 2025.
An AI virtual assistant for business calls is a voice-powered software tool that answers your phone automatically using conversational artificial intelligence. Unlike a traditional virtual assistant (a real person working remotely), an AI assistant works 24/7, doesn’t need training, and can scale instantly with your call volume.
Modern AI assistants can:
Whether you’re a solo entrepreneur or running a growing team, an AI virtual assistant can become your front-line communicator—freeing up time and making sure no lead slips through the cracks.
Let’s face it: phone interruptions can kill productivity. And hiring full-time receptionists or outsourcing to a human call center can get expensive fast.
Here’s why more small businesses are making the switch:
✅ 24/7 Coverage
AI assistants never sleep. Your business can handle calls at night, on weekends, and during holidays—no missed opportunities.
✅ Lower Costs
A flat monthly fee for an AI phone assistant is often far more affordable than paying hourly wages or per-call fees from traditional answering services.
✅ Increased Professionalism
No more voicemail. Callers are greeted by a smart, friendly voice that sounds polished and helpful.
✅ Lead Capture on Autopilot
AI assistants can ask qualifying questions, gather contact info, and sync it to your systems in real-time—speeding up your sales process.
Here’s a look at the top options on the market, including our own solution tailored specifically for small service-based businesses.
DaVoice AI is built for small business owners who need more than a voicemail box—it’s your always-on phone receptionist.
Best Features:
Why It’s Great:
Unlike generic AI tools, DaVoice AI was built from the ground up for appointment-based businesses. The assistant (named Ava) sounds friendly and professional, and it never misses a lead.
👉 Try it yourself by calling Ava at 479-317-8827
Smith.ai offers a hybrid solution that combines AI and live agents. It’s packed with features but tends to be more expensive.
Pros:
Cons:
Ruby focuses more on live, human receptionists. They’re known for excellent customer service, but they’re not AI-driven.
Pros:
Cons:
Google offers advanced voice AI technology, but it’s not designed specifically for business call handling.
Pros:
Cons:
Here are a few questions to help guide your decision:
For most small businesses, a fully AI-driven solution like DaVoice AI offers the perfect balance of automation, professionalism, and affordability.
The right AI virtual assistant for business calls can transform how you run your company. It saves time, reduces costs, and ensures that every caller gets a prompt, professional experience—whether you're in the office or out on a job site.
📞 Want to hear what it sounds like in action? Call our AI assistant Ava at 479-317-8827 or visit our demo page to explore industry-specific examples.
DaVoice AI is the smart way to never miss another business call.
